My experience with Grieco Ford in Ft. Lauderdale was a catastrophic failure. Despite explicitly rejecting and calling out additional warranties during the finance process, the Finance Manager deceitfully added nearly $10,000 worth of unnecessary service and maintenance charges to the agreement. To make matters worse, I spent over a week requesting the signed documents, only to discover this blatant manipulation. This level of dishonesty and lack of transparency is unacceptable. It’s clear that Grieco Ford prioritizes profits over ethics, tricking customers into paying for services they neither want nor need. What’s even more disturbing is that after this ordeal, I’ve read numerous reviews from other customers who have experienced similar issues. It seems that this is not an isolated incident, but rather a pattern of deceptive business practices. If you value honesty and transparency, avoid Grieco Ford at all costs. The risk of being taken advantage of is simply too high.

Don't use this dealership, they make you waste your time and when u get there is bait and switch simple , the unit always sell the night before but they have a similar in stock.

Just had a 1 year service on my Raptor and AlexRouco was really good! Great knowledge, right on time and above expectations! Thank you for your support!

Lisa Ottaviani in service does an excellent job in scheduling and getting the work done. Highly recommended. An asset to this dealership

Great experience with this crew. I bought vehicle online. Every question I had they answered. Sent all the pictures and video of truck I asked for. My salesman followed me to return rental car, and brought me back to dealership. Jus a great overall job from whole team

What an awesome car buying experience from Keythsia setting everything up while dealing with Cole who was extremely knowledgeable courteous and promo with everything down to the store manager Raimumdo. We will definitely return to Greico Ford for any future car purchases.

Finance Department has no integrity at all. We had a great experience with the salesman, Justin, selecting a new 2024 Ford Expedition for my husband’s 50th birthday - highly recommend him. But - the finance department pulled a bait and switch move with the contract. Do not esign documents at this dealership! They will not match your hard copy documents. It is disappointing to go to a “reputable” dealership and be taken advantage of and ruin what was an exiting purchase for us.

Service Department is good. However Jeff Issiner makes it outstanding. My car had a repeated trouble, Jeff took the responsibility upon himself and wasn't satisfied until my wife and I was. Job well done.

Es una atención excelente con gran profesionalidad ayudando y dando satisfacción a las exigencias del cliente

Nice to go to a dealer and the guy wasn’t pushy at all I went to him for a price and went from there very helpful , honest and smooth , calm , and collected he was perfect guy for the dealer! I will recommend him to anyone looking a vehicle! Thanks Justin

The Service Team at Grieco Ford Fort Lauderdale is horrific. I took my vehicle there for a tire rotation and oil change and was told I need a brake job. They neglected to tighten the lug nuts and also forgot to put the brake fluid cap back on. I called the Service Manager and was told “sorry.” Avoid at all costs.

Excellent service and fast attention. Everything was fast and easy. Answer all my questions and my request. Fill up the gas tank and all my request. I made all the pre order by internet that was easy and fast. They were very kind and courteous. Will bye here again.

Absolutely the best customer service. I utilized the valet service for the first time and it was such a great experience. Everyone is so helpful, polite, and professional. If you are a Ford owner this is the place to go.

Grieco Ford is top notch! Purchased three vehicles so far and will continue to do so. Service department has yet to disappoint. I won’t go anywhere else!

We bought a used F 350 from this dealer on 1/13/24 driving 10 hours from out of state. Edward Vazquez, the salesman, was very good. We had issues getting my plates from SC. The dealership should know the paperwork involved because they are in that business. The dealership gave us temporary plates twice and still no tags. The third time Mercell told me that she couldn’t issue me a third temp plate and we would have to go purchase a plate from DMV. We we’re promised that we would have a plate until we received my plate. Called Mercell before the first ones expired and they sent me a plate five days after that first plate expired. Needless to say, going back and forth with them in the process…. I received my plates thirteen days after my second temp plates expired on 3/15/24 …I’ve been ridin with expired plates. We bought the truck to pull a camper and already had plans for camping trips. They were aware of our situation when we were going to purchase the vehicle. They should have kept us legal with temp plates!!! Don't think that was to much to ask for! We didnt get our plates until today, delivered by UPS overnight on 3/28/24 . Yes, the truck was a very nice F350 and clean and BUT we surely paid a price, 3500 over book value. They made out good on this truck. Not very happy with them! Old story - tell you what you want so they can sell it to you!!!!! You are on your own once they have your money!! Not good business relations if you want repeat business. Customer service needs to do better.

Brought my car in for a brake job. They did unnecessary work, left a part off and improperly installed two brake calipers. Six months later, I had to do the brakes again due to uneven wear. Nothing but disrespect from the service manager, David Brownell. Stay away!

From my initial inquiry, Grieco was top notch. Regular communication, answered every question. And we’re able to negotiate. Chris costa is an excellent sales person. He made the purchase process seamless and kept his word every step of the way- dealing with Grieco was definitely an enjoyable experience!

Friendly, professional, and respectful staff . Worked very hard to provide the best possible deal possible.

2024 Vapor Blue Stang I recently had the pleasure of working with Justin(Sales Consultant), his assistant Caroline, and Ronald (Finance Manager), at the dealership, and I can't speak highly enough of the exceptional service they provided. I needed to trade in my old Mustang with a blown-out engine 😩, and they made the entire process hassle-free. Not only did they confirm the availability of the cars I was interested in, but they also had them ready for test drives, and the paperwork was completed in no time. This experience was fantastic and exceeded my expectations. What's even more impressive is that my previous experience with this dealership was great 8 years ago, and they've managed to make it even better this time. I'm truly sorry to see some people have had bad experiences, but I hope my review can help anyone looking for an honest and recent account of a sales transaction. Justin, Caroline, and Ronald are a remarkable team, and I highly recommend their outstanding service. My new Blue Crush is just straight up bad xxx! Everyone was literally snapping pics of her all weekend! It was insane! LOL!!! THANK YOU SO MUCH, From a very Happy and Loyal Customer! 🙏🏽❤️

STAY FAR AWAY FROM THIS DEALERSHIP!!!!! It would be impossible for me to list all the issues I have had with this dealership. To start, when I bought my vehicle there, for a couple hours they refused to give me the internet advertised price on my vehicle. They kept saying that not everyone qualifies for the internet price. I had to literally pull up the vehicle on the internet showing them that there was no required disclaimer on any site (cars.com, autotrader.com, or the dealer’s site) that said anything about “ not everyone will qualify for this price”. After threatening to file a complaint with the state, they agreed to sell me the vehicle at the advertised price. After the lousy buying process, I always went to Pompano Ford for service as they had a great reputation. Unfortunately, Pompano Ford closed near the end of the Pandemic. At that time I thought I would give Greico’s service department a try as they are only a few minutes drive from my home. They have given me nothing but frustration and headaches. The biggest problem is they literally have a thief working there that steals money/items from my vehicle while in their possession. I am sure the dealership is aware of the problem, yet it continues to happen nearly a year after I first took my vehicle there for service. In addition, I do not trust the mechanics. I have been told my vehicle requires work (not maintenance) that “is not covered by my Ford Extended Service Plan” despite the fact that I have the top tier warranty that is an extension of the factory bumper-to-bumper warranty. I review everything they tell me with a friend that is a retired Ford mechanic. He has told me they are lying to me and I need to take my vehicle elsewhere. The problem is the Ford extended warranty REQUIRES that my vehicle be worked on at a Ford dealership. From now on, I will just have to drive much farther to get my vehicle serviced. I DO NOT RECOMMEND THIS DEALERSHIP TO ANYBODY.

The sales staff and financial officer were awesome! They helped me get a great deal!

My sales man Chris was awesome. Helped to to get the deal I wanted and just great service from whole staff 👌

Great service very professional I will purchase my next car from you guys. Thank you

Salesman Christopher Costa was amazing I am forward and straight he fulfilled his shoes friendly and professional even finance department was on point awesome car buying experience keep up the good work

Hands down the worst car-buying experience in my lifetime. To begin, in August of 2022 we purchased a 2019 Expedition from Greico Ford with just over 20k miles and turned in a 2020 Chrysler Pacifica van with around the same mileage. Knowing the car only had 20k miles we decided to purchase the extended warranty, gap insurance and all the other bells and whistles. According to the Carfax we received, the car had front left bumper damage due to hitting a deer in North Carolina. No big deal, people hit deer all the time... Sold, car purchased. Fast forward to November of 2022, the entire center console of the car fell through into the floor, cup holders and all. We brought the car into Pines Ford, where they were great and helpful, unlike Greico. Pines Ford would not touch anything on the car once they looked up the VIN number to find the car had been in what seemed to be a rollover accident where the car was damaged on all 4 sides. The Expedition seemed like it should have been totaled. They informed us to go back to Greico and have the car fixed properly and make sure there was no frame damage. We decided to call up to Greico Ford and they basically told us nothing we can do, you bought the car and it has been 6 months... We then called Grieco Automotive Group and they were extremely rude and basically told us tough luck. Quality customer service... right? We brought the car back to Greico after receiving the news from Pines Ford and were told by Louis (GM) and Jon (Used Car Sales Manager) there was nothing they can do. They lied to us multiple times about where the work was done on the vehicle, who did the work, etc. Long story short, they agreed to look at the car in detail and we provided them a checklist of everything that was wrong. We even told Louis we drive 3 kids around in this vehicle and he responded with "And?" After about 2 months, yes I said 2 months, they said there was no frame damage and fixed a few of the minor issues. Apparently, everything was fixed and in good shape. Fast forward again to March of 2023, we were driving the expedition and someone happened to back into us. Filed claim with insurance and brought the car into the collision shop. The collision shop was great and got everything back up to par on the vehicle but they did call me to tell me the following: "Ummmm, did you know this car was in a major accident? The entire back end of the car was put back together and welded incorrectly." This came directly from the collision shop... So we tried to call back to Greico and of course, as always, no response from Louis, the GM. We have now brought the case to Ford Corporate where they cannot get a response from Louis either and apparently, no one else at Greico can help us. DO NOT! DO NOT WASTE YOUR TIME GOING TO THIS DEALERSHIP. THEY ARE RUDE AND UNPROFESSIONAL AND IT STARTS AT THE TOP WITH THE GM LOUIS IZQUIERDO! NO WONDER WHY LOUIS LEFT RICK CASE... RICK CASE AUTOMOTIVE HAS INTEGRITY AND CLEARLY GREICO IS A BUNCH OF PEOPLE LOOKING TO SCAM PEOPLE, EVEN IN CORPORATE! UPDATE… we have called corporate and filed a complaint. Corporate has yet to get in touch with Louis (the GM). How is it possible that even Ford Corporate cannot get in touch with the dealership!? Unbelievable!!! This has been since June and the complaint claim is still open with no resolution. Ford Motor Company you need to do better and look into this awful dealership. They’re giving Ford a bad name. UPDATE- the dealership closed the case with Ford Corporate saying they addressed all of the issues. However, THEY HAVE NOT. They have not contacted us and are lying to Ford Corporate. Ford needs to look into this corrupt and dishonest dealership, especially Louis, the GM.