Customer Testimonials
PLEASE DO NOT BUY any vehicle from this dealership as they do not give a F*** about you or the vehicle that you drive, bought a used Ford transit awhile back from the idiots and van did not have a jack or tire key - had van towed and they REFUSED me to buy a new tire and fix the problem. My husband and I in our 60's were forced to leave and find the tools to go back and change the tire ourselves, would you do this to your mother?
Cole is amazing he really helped! Good salesman very professional. Very detailed. Very helpful overall great experience at Ford.
My experience with Grieco Ford in Ft. Lauderdale was a catastrophic failure. Despite explicitly rejecting and calling out additional warranties during the finance process, the Finance Manager deceitfully added nearly $10,000 worth of unnecessary service and maintenance charges to the agreement.
To make matters worse, I spent over a week requesting the signed documents, only to discover this blatant manipulation. This level of dishonesty and lack of transparency is unacceptable. It’s clear that Grieco Ford prioritizes profits over ethics, tricking customers into paying for services they neither want nor need.
What’s even more disturbing is that after this ordeal, ... Read More DealerRater - Feb 25, 2025
Don't use this dealership, they make you waste your time and when u get there is bait and switch simple , the unit always sell the night before but they have a similar in stock.
Just had a 1 year service on my Raptor and AlexRouco was really good! Great knowledge, right on time and above expectations! Thank you for your support!
Lisa Ottaviani in service does an excellent job in scheduling and getting the work done. Highly recommended. An asset to this dealership
Great experience with this crew. I bought vehicle online. Every question I had they answered. Sent all the pictures and video of truck I asked for. My salesman followed me to return rental car, and brought me back to dealership. Jus a great overall job from whole team
What an awesome car buying experience from Keythsia setting everything up while dealing with Cole who was extremely knowledgeable courteous and promo with everything down to the store manager Raimumdo. We will definitely return to Greico Ford for any future car purchases.
Finance Department has no integrity at all. We had a great experience with the salesman, Justin, selecting a new 2024 Ford Expedition for my husband’s 50th birthday - highly recommend him. But - the finance department pulled a bait and switch move with the contract. Do not esign documents at this dealership! They will not match your hard copy documents. It is disappointing to go to a “reputable” dealership and be taken advantage of and ruin what was an exiting purchase for us.
Service Department is good. However Jeff Issiner makes it outstanding. My car had a repeated trouble, Jeff took the responsibility upon himself and wasn't satisfied until my wife and I was. Job well done.
Es una atención excelente con gran profesionalidad ayudando y dando satisfacción a las exigencias del cliente
Nice to go to a dealer and the guy wasn’t pushy at all I went to him for a price and went from there very helpful , honest and smooth , calm , and collected he was perfect guy for the dealer! I will recommend him to anyone looking a vehicle! Thanks Justin
The Service Team at Grieco Ford Fort Lauderdale is horrific. I took my vehicle there for a tire rotation and oil change and was told I need a brake job. They neglected to tighten the lug nuts and also forgot to put the brake fluid cap back on. I called the Service Manager and was told “sorry.” Avoid at all costs.
Excellent service and fast attention. Everything was fast and easy. Answer all my questions and my request. Fill up the gas tank and all my request. I made all the pre order by internet that was easy and fast. They were very kind and courteous. Will bye here again.
Absolutely the best customer service. I utilized the valet service for the first time and it was such a great experience. Everyone is so helpful, polite, and professional. If you are a Ford owner this is the place to go.
Grieco Ford is top notch! Purchased three vehicles so far and will continue to do so. Service department has yet to disappoint. I won’t go anywhere else!
We bought a used F 350 from this dealer on 1/13/24 driving 10 hours from out of state. Edward Vazquez, the salesman, was very good. We had issues getting my plates from SC. The dealership should know the paperwork involved because they are in that business. The dealership gave us temporary plates twice and still no tags. The third time Mercell told me that she couldn’t issue me a third temp plate and we would have to go purchase a plate from DMV. We we’re promised that we would have a plate until we received my plate. Called Mercell before the ... Read More DealerRater - Mar 29, 2024
Brought my car in for a brake job. They did unnecessary work, left a part off and improperly installed two brake calipers. Six months later, I had to do the brakes again due to uneven wear. Nothing but disrespect from the service manager, David Brownell. Stay away!
From my initial inquiry, Grieco was top notch. Regular communication, answered every question. And we’re able to negotiate. Chris costa is an excellent sales person. He made the purchase process seamless and kept his word every step of the way- dealing with Grieco was definitely an enjoyable experience!
Friendly, professional, and respectful staff . Worked very hard to provide the best possible deal possible.
2024 Vapor Blue Stang
I recently had the pleasure of working with Justin(Sales Consultant), his assistant Caroline, and Ronald (Finance Manager), at the dealership, and I can't speak highly enough of the exceptional service they provided. I needed to trade in my old Mustang with a blown-out engine 😩, and they made the entire process hassle-free.
Not only did they confirm the availability of the cars I was interested in, but they also had them ready for test drives, and the paperwork was completed in no time. This experience was fantastic and exceeded my expectations. What's even more impressive ... Read More DealerRater - Nov 9, 2023
STAY FAR AWAY FROM THIS DEALERSHIP!!!!!
It would be impossible for me to list all the issues I have had with this dealership. To start, when I bought my vehicle there, for a couple hours they refused to give me the internet advertised price on my vehicle. They kept saying that not everyone qualifies for the internet price. I had to literally pull up the vehicle on the internet showing them that there was no required disclaimer on any site (cars.com, autotrader.com, or the dealer’s site) that said anything about “ not everyone will qualify for this price”. ... Read More DealerRater - Nov 5, 2023
The sales staff and financial officer were awesome! They helped me get a great deal!
My sales man Chris was awesome. Helped to to get the deal I wanted and just great service from whole staff 👌
Great service very professional I will purchase my next car from you guys. Thank you
Salesman Christopher Costa was amazing I am forward and straight he fulfilled his shoes friendly and professional even finance department was on point awesome car buying experience keep up the good work
Hands down the worst car-buying experience in my lifetime.
To begin, in August of 2022 we purchased a 2019 Expedition from Greico Ford with just over 20k miles and turned in a 2020 Chrysler Pacifica van with around the same mileage. Knowing the car only had 20k miles we decided to purchase the extended warranty, gap insurance and all the other bells and whistles. According to the Carfax we received, the car had front left bumper damage due to hitting a deer in North Carolina. No big deal, people hit deer all the time... Sold, car purchased.
Fast forward to November of 2022, the ... Read More DealerRater - Aug 30, 2023
We ordered a bronco 2 years ago. Greico have been lying to us about delivery and the price match guarantee. When the car came in 3 weeks ago, they refused to sell it to us on the contract price we had with them. They wanted a $10,000 upcharge.
After threat of lawsuit they gave us the car at the agreed contract price. Maurice, the salesman is impossible to get on the phone to respond to several items they failed to include on the car.
When we walk into the dealer, we are made to wait 2 hours to speak to a manager who tells ... Read More DealerRater - Jul 21, 2023
I have owned numerous Ford trucks, and I needed to buy new key fobs for my current vehicle. This dealer sold me two fobs and said I needed to make an appointment to get them programmed. I was told the programming was included in the cost of the keys. Turns out that was not true. When I arrived for the appointment to get the keys programmed, I was told it would cost $180. The associate (Lisa) did not apologize or offer any service. The fobs ($440) are worthless without programming, but that cost was not disclosed and the fobs have a no-return ... Read More DealerRater - Jun 21, 2023
I visited the dealership on 5/7 stressed out after losing my vehicle in the Fort Lauderdale flood. I had a great experience working with Rohan the salesman to find the right vehicle, David in Finance which took care of the financials and Isiah the Sales Manager which offered a deal I could not refuse. Thank you for the personal customer service experience.
These people were not happy about the deal the sales guy made. Rather than keeping the deal, they backed out. Not only did they back out, they have not refunded my deposit. It's been over 2 weeks, Louis the GM said it would be 7-10 business days and that was past last week. Do not trust these people for anything. Just spoke to a family member of Grieco named Carmela Moran at 401-487-5497 (cell) she said I would eventually get my money back and when I told her it was already days past when they said I would have ... Read More DealerRater - Apr 24, 2023
I have a '14 Lincoln MKS with a 3 yr 36K Platinum ESP plan. I had it towed to this dealership with a blown engine on Jan 4th. It had already been diagnosed with that condition. I was told they only had 1 tech to do engines. Under my ESP I have a 10-day loaner. This dealership does not have loaners, they have a contract with Hertz. I was given a Hertz loaner. I called on the 6, 7, 8th and 9th and was told nothing was being done. I called around to other dealerships & Lincoln of Coconut Creek told me bring the car ... Read More DealerRater - Feb 6, 2023
have brought my brand new car in 3 times now for the same issue. The first two times they fixed different things, the third time they told me since there were no lights and the computer didn't tell them something was wrong that nothing was wrong. 5 minutes driving the thing would say otherwise, so I'm just assuming they didn't even get behind the wheel.
BEWARE! They force everyone to buy interior and exterior protection plans from Zurich, however after they have your money and have promised you protection from Zurich you better check to make sure that insurance is in place! They cancelled our contract with Zurich and kept the money! We had to get the FL Department of Financial Services (department of inusrance) involved and then Grieco cut a check to our finance company after they were caught red-handed!
In the market for a new mustang. Came in for my appointment at 6:30 with Alex. Alex wasn't even available to take care of me for the time we had agreed on. How professional ...
I was taken care of by another salesman. I inquired about leasing a new GT to which he said they don't lease GTs. I asked why and he said because they come back trashed. I guess he took me for a vandal.
I asked him to please run the numbers regardless on a GT premium trim. He comes back with a $1400 monthly quote... I've ... Read More DealerRater - Nov 1, 2022
Arrived early for a service call (oil change). The service people said that was fine, but later the woman in service (init.: ER) badgered me by complaining that I messed up the service department's schedule by coming early. VERY RUDE PEOPLE AT GRIECO FORD SERVICE!
After arriving for an oil change, they said I needed a new battery, new wipers, cooling system flush in addition to the oil change! I refused all except the oil change. They were going to charge me over $700!
CRIMINALS AND THIEVES AT GRIECO FORD SERVICE!
When all was done I found that the service ... Read More DealerRater - Sep 14, 2022
Horrible experience.. Once looked at this dealership as reputable until I was asked to pay 30k over sticker price.. I hope the State intervenes or manufacturers find other means of distributing vehicles.. 30k in negative equity is ridiculous..
Very lazy mechanic work. Sorry but that's the truth. I rarely put a negative review but lately Ford Ft Lauderdale deserves a review like this because this is not the first time ive had issues with this place. I went there for oil and filter change and I asked them to check battery because it seemed faulty at times. Jeff attended me. His customer service was okay but he did not seem to be too enthusiastic about customer service. He just seemed to be going through the motions. He told me the battery was going to be $250 which is ... Read More DealerRater - Jul 13, 2022
terrible service. I went for a warranty issue for my battery (2020 battery with 36 month warranty written right on it), they say since my car is out of warranty they won't honor the battery warranty even though they admit the battery is still under its warranty??? I ask for the manager who is to busy to speak (often the case) and the service guy gives me the number of the general manager. I call the number I was given which happened to be his personal number and the GENERAL MANAGER of the store didn't even take the time to ... Read More DealerRater - May 31, 2022
Any dealer is a better dealer for ordering a new Ford than this dealer! This dealership is run by either the most incompetent or apathetic general manager in the whole car sales industry, possibly both.
I reserved a Ford Bronco in October of 2020 and placed an order the day the order banks went live. This was 577 days ago. They asked for a cash deposit on March 21, 2021 to secure my purchase order. In that time, I’ve had 3 sales persons handling my account. Each of them has told me that only the general manager can access the bronco files. Since my ... Read More DealerRater - May 24, 2022
I had a horrible experience with this dealer, GRIECO FORD, FORT LAUDERDALE I bought a car from them with problems, a tire had a cut and was leaking air, Detail, in Carfax it says that the 4 tires were mounted on Grieco Ford, after discovering that the tires are old and dry, The car did not have the Tire inflation kit, I went there 3 times they kept messing with me and they just gave me the kit because they took it from another car, the tire they said it was me who cut it on the way home, after 15 days finding ... Read More DealerRater - May 1, 2022
This dealership will do everything wrong from giving you misleading pricing till the day you sign papers and even transferring your tag incorrectly. Was even bribed by one of the managers to pay me a couple thousand dollars if I didn’t want to pay an addendum on MY build. His exact words ( if you don’t take the truck and pay the mark up, we will and we will sell it to make more money than selling it to you) then offers me a couple Thousand to walk away again!! I can’t tell you enough to go shop ... Read More DealerRater - Apr 1, 2022
Integrity - something that is sadly lacking at this dealership. You work hard to build a reputation but it only takes minutes to destroy it. Sometimes it is destroyed from within and the person causing the damage is no longer there but the damage remains and the lack of action on your part, to address the issue with the customer, means you are in agreement; making the damage that much worse. Having my car here for a routine oil change, I was advised I also needed a cabin filter. That turned a 45 minute wait, into a 3+ hour ordeal. No worries ... Read More DealerRater - Mar 7, 2022
Just bought a F150 working with Eddie Zamora, Excellent experience, Highly recommend Eddie for your next purchase, we will. Mark Fillers
Horrible dealership, they did me dirty and are know for this. From the general manger all down to the deceitful sales people like Marcel and the worst ever Cole. Above them all is the niece of owner of owner who tried paying me off in Pennie’s on tbe dollar of what Im owed/promised. When I told her that I was not settling for less she used the worst language I’ve heard. That was also on speaker phone in front of my daughter. She would be ashamed with her potty mouth.
I recently purchased an F-150 at Grieco Ford, Ft. Lauderdale and it was the absolute best car-buying experience I have ever had. Gian Montoya was great at sowing the unit, discussing the options and working to get a good deal and his selling ability is top-notch. Darwin Padro did the Financing portion and I could have not be in better hands. Thanks for a great experience!
They didn’t even wipe my car down or try to keep clean during service. Dirt and foot prints all over. Very sloppy
My experience at Grieco Ford of Delray was top notch. I was well taken care of by salesman Brevens and Mr. Rainer Kania. I would recommend this dealership to anyone that's in the market for a Ford. I drove up 1.5 hrs because they had a mustang I was interested in and within 2.5 hrs I test drove the car, made a deal and traded in my old car.
I was out the door and on the way to work in under three hours because of them. Not only was the process efficient but they were very patient and helpful when ... Read More DealerRater - Nov 2, 2021
Awesome experience one of the only dealers I know that is super honest to get the right deal for you about two weeks ago a leased a 2021 ford explorer st and Christopher Acosta was my sales man super honest guy this dealer all around is awesome even at the service department they took care of me with my 2020 ford f450 I highly recommend these people
Customer service was amazing. Everyone here is friendly & kind. Sabrina helped me with EVERYTHING & she went the extra mile. I traded my GMC Terrain for BMW X6. The process was painless &it didn’t take long. Thanks to her dedication & promptness, I’m in the car I always wanted. Thank you. I definitely would recommend Greico Chevrolet of Fort Lauderdale.
My service advisor Kimberly Lewis is amazing. She cares about you and makes sure everything is taken care of. She's the best. She gives you fantastic customer service and provides professional service. Kimberly Lewis is fantastic. Thank you Kimberly and Grieco Ford. A great addition to your team.
When I bought my F-150 in 2019, I paid extra for a warrantee on my tires. After I got a flat, the dealership claimed they had no records of the tire warrantee. I hear from others it is a common practice to say they have no records. I’m going to find my paperwork eventually and get my tire replaced, but this is really annoying.
Very happy with my new vehicle purchased especially with the great assistance provided by Don LeMay. He is very knowledgeable, efficient and he goes the extra mile to provide excellent customer service and customer satisfaction. I will continue doing business with Don at Grieco Ford and I highly recommend him and Jorge in Finance..
Don was a great knowledgeable no pressure sales person , genuine person to deal with and goes the extra mile to assist you with a purchase and after
Nightmare!!!! I’m sure the sales department is great!!! Service is very unprofessional!!!! Dan Abate the service advisor that took care of us is very rude and rather than wanted to help he likes to be right. What ever you do Don’t go this service department
Grieco Ford offered excellent service and hospitality. Justin Cohen answered all of my questions; he was super helpful, knowledgeable and accommodating. Justin came to pick me up at home and so I test drove it back to the dealership. Within 2 hours I drove away in my new car.
He was very thorough and worked extremely well with us. Would recommend him to everyone that walks in the door. Not only was he friendly but he was very professional
I recently purchased a F150 XLT from Grieco Ford in Fort Lauderdale, I want to expand my gratitude towards this dealership and the team they have. I was apprehensive about signing my-self to an extended loan but Jack my loan specialist really help out to make it smooth, also I had doubts after I signed that what I was told was real. Jack called me ASAP and cleared up any of my distrust. Now as for the sales team "Edward" totally nailed what I was looking for and supplied an excellent candidate for me. So all and all ... Read More DealerRater - Jun 1, 2020
Last October 2019 Dave Braunstein handled a number of issues with our 2009 Ford Fusion.
They assisted me with repairs. the two Daves took care of my issues and were so gracious and kind. Dave Brownell is the second Dave. I truly had an insight to the meaning customer service with these two gentlemen. Also Lou....is a love. Fast Forward to May. I called Dave about the AC needing a check. He had me there the next day and by 4:45PM my car was good to go!!! Again i was shown the kind of customer service we all hope to find. ... Read More DealerRater - May 22, 2020
Great people and great service whether buying a car or servicing your vehicle. Mohanad Abdeljawad, Chris McGee in sales, and then David Braunstein in the Service department made it all easy.
Mike Mulleavey strived to ensure that I had a great experience and was happy with my new Ford Escape. I appreciated his suggestions, expertise and professionalism. Tyler was very patient and spent time explaining my new vehicle to me. This is third vehicle that I am leasing from this dealership. I have always been extremely satisfied.
second vehicle he bought in Grieco, excellent service, quality and service, excellent seller, Gian.would buy again in Gtieco ford, for its quality, they are very professional
Service advisor, Dan, was personable and thorough with attention to my needs. Informed me of other available services that should be preformed soon. Allowed me to pick /choose if anything in addition to services I requested. No pressure. No pressure.
very accommodating. very helpful. used this dealer instead of pompano because I had a terrible experience at the other dealership . This is my dealership I will be using from now on.
The service manager Dan was friendly and followed-up on all items. He set my expectations and delivered on my expections. That makes for a pleasant experience!
Great customer service. Finished on time and service manager advised of progress and extra requests were followed up as well. Other staff were extremely polite too
Very pleased with the service on my F150 staff are very friendly and knowledgeable sercie was completed in a timely manner and I look forward to my next visit
Great service department, fair price, timely service. Shuttle was excellent and the service technician listened to my needs. She didn't try to sell me anything that I didn't request.
My brand new 2019 F250 would not shift out of 1st. The service dept figure it out first thing in the morning and got me back on the road.
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I take my car in for an oil change and basic maintenance service. Charlene Pappas is an honest service manager and the best I have worked with at Greico. I have used a few others prior to her and they weren't nearly as easy going or forthcoming to speak with as she is. It's easy for service managers to recommend a lot of work and she has been fair - to my knowledge, which is somewhat mediocre. It says a lot to be able to trust when a service manager is suggesting something he/she isn't just ... Read More DealerRater - Jan 14, 2020
excellent service, rest the service, the area is very clean and the quality of service is very efficient. I think I will always do my service in GREICO FORD
Gabriel Ramirez and his team took great care of me. He was able to work me in the same day I called and compete the service quickly. A+ Service! Thank you!
Very professional and polite. Delivered what they said they would at the price that was given to me. Will continue to buy there. Like to go back to familiar faces
Service was excellent as always,sales fine but my lease is not up until 3/2021 Will deal at that point Charlene Pappas is excellent
The Grieco service area for customers has a feeling of not wanting to have customers to have a good experience feeling while waiting for their cars. Other than that the service advisors and all are very good. No washing area for cars, questionable. To have customers go to another place to have car wash well I leave that alone. Otherwise a good service to us.
I purchased my car from this dealership. They have always been very easy to work with, employees are friendly and very professional. Convenient location in the city.
My advisor, Ms. Pappas understood my concern after two previous inspections produced no improvement. Within 30 minutes my problem was resolved at reasonable cost and after several days, remains completely stable whereas previous attempts showed deterioration almost immediately.
A pleasant place to be be for car shopping. Quick friendly service and made it fun. The people here are great and personal. Thanks a lot guys.
It was great! As always I was greeted fast and my concerns were heard by the service department staff. My car was serviced on a prudent period of time and I got a coupon for car wash.
Great service, will continue to go back for future services on my ford escape. Awesome support by the team at the dealership, amazing customer service.
Grieco Ford Ft Lauderdale always fixes my truck right the first time. The work gets done in a timely manner and my advisor does a great job of keeping me informed.
I am in the hospitality business so I love to see others companies improving service every day. Excellent Service. Thank you. Great day to all.
David Bronstein is very professional and treats me with respect. He assures the work done on my vehicle is Top notch. He also make sure that I have a ride to work and back to the Ford dealership so that I don’t miss any work
Great and enjoyable experience as always! Very knowledgable service and helpful employees throughout the process! Thanks for making a stressful day, a little less stressful!
Liked closing on new truck at my office! No loss of time, great convenience. Speedy service! Estimate for trade was also conveniently done at my business as well.
Great service all around. Highly recommend this dealership. Very professional with expediated service. Would like to see the elimination of the bottled water though. Please consider more renewable options
She always takes great care of me and my raptor, the only service person I would ever see, she listens and really wants to help me.
Traded in a Ford Escape for a new Escape. Everything was smooth and professional....Dani worked with me and provided me with options that met my needs....
A few weeks ago I sent my Mustang to regular service with brake problems since the beginning (when I bought the car). After 3 different dealers and almost 15k miles, Grieco found the issue and said it was not covered by warranty. After a friendly conversation, Grieco agreed the problem was under warranty and fixed it and I and my family appreciate their good attitude.
Grieco is really a great Ford dealer. I always take my car for servicing. It is excellent, especially the price. Highly recommend them, plus the coffee, refreshments, and waiting area is so comfortable.
We were visiting Fort Lauderdale for Christmas from Toronto and needed to get an oil change on our Ford Explorer. Grieco was very helpful and performed the maintenance service.
Fast and awesome service. Never disappointed when ever I bring my car to Ford. The best care center for your car. The staff is super friendly as well
Charmaine is my normal service representative. She great as usual. Very courteous and well informed about my vehicle. Outstanding Service Rep. Always look forward to my visit with her..
The salesmen was excellent,very helpful and did not pressure me We went over several options and inventory was good.The dealership was ne4at and clean
Very nice service person named Gabriel ! I called and told him the air conditioning on my Explorer wasn’t working.told me to stop by and they would check it out.
Everyone was great, they found the problem and they were to have it fix in 2 days. They were able to give me and renter when my car was down.
AAA arrived and told me it had to go to dealer for replacement... called Charlene Pappas and got an immediate appointment... dropped the car off , went home and get a quick call back to come and get my Escape.. Louis the driver was already on his way to pick me up!!! All done in record time.... as always taking good care of the customer.
Edward Vasquez, did a great job , excellent, work selling me my new RTR. Completely recomend this sales person to work with. He spend time with me showing me the car and selecting it
Not a great time of year to for me find time to purchase a vehicle but Mike and his team made it an easy low pressure experience.
